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Program Specialist

JOB DESCRIPTION

Program Specialist:

The Program Specialist understands customer expectations and works to build a profitable program to satisfy the customer. This person will generally be involved with the project from beginning to end. They will be responsible for creating policy for the program. There is no intent to hand off the project once the project has moved onto production. The Program Specialist is entirely project focused as no other role is within the hierarchy.

Pay: $45,000 – $70,000

Hours: Monday – Friday 8:00 a.m. – 5:00 p.m.

The Program Specialist will be responsible for:

  • creating a vision of the project.
  • the entire project intake process.
  • understanding customer initial expectations as well as changing customer needs
  • Working with the Program Director in creating the customer facing project documentation and SOWs.
  • vetting change requests to understand cost and project impact.
  • developing project plan.
  • conducting a cost evaluation.
  • cost oversight.
  • creating project policy
  • Order Coordinator project specific training.
  • quality review of installations, e.g installs yesterday or last night.
  • review of all data collected during the execution of this project.
  • ensuring quality checks are a standard part of process.
  • direct oversight of project specific tasking.
  • creating the inventory ordering and stocking process to be used by the Fulfillment department.
  • training Order coordinators on customer nuance.
  • working with the Salesperson to manage overall customer expectations. 

Characteristics

  • Likes to build things
  • Problem solver; identifies problems and solves them
  • Does not like loose ends.
  • Likes to capture details.
  • Likes to build plans and consider eventualities.
  • Strong analytical skills, with an ability to see problems from various perspectives to develop creative solutions.
  • Must be service-oriented and very patient.
  • Must have good written and verbal skills, with the ability to write process documents and host meetings.
  • Capacity for high productivity.
  • Deal with pressure and deadlines – good stress management.
  • Able to work odd hours.
  • Driven to follow-up.
  • Strong Customer relations skills.
  • Understanding of complex systems and supply chains.
  • Strong change management skills.

LOCATION

Louisville, Kentucky 40258

PAY

$30

APPLY FOR JOB

While other medical staffing agencies focus on transactions, we focus on the heart of your mission — caring for others.

Caring for others isn’t a vocation—it’s a passion, a true calling. It is challenging and rewarding in ways that are beyond measure. It can also be difficult. At Snelling, we understand that HIPPA laws and the Affordable Care Act have ushered in a new wave of complexity and demands that make your job tougher. Not all medical staffing agencies are as enlightened.

Whether you are part of a large healthcare organization, a small private practice or a medical professional looking for a new opportunity, Snelling delivers expert service other medical staffing agencies simply can’t match.

Can staffing agencies bridge the gap? Snelling can.

When you strategize with one of our account reps, you leverage years of expertise in human capital—which frees you up to focus on all the other demands of your business.

We’re more than a staffing agency. We’re your advocate. We understand how stressful and time consuming finding the right talent can be. We make it less stressful. Unlike other staffing agencies, we listen. We counsel. We carefully vet every candidate through a rigorous interview and screening process before we present them to you.

We’re not a “business-as-usual” staffing agency. We’ve weathered seismic shifts in the economy, education, information technology and hiring best practices—always keeping in mind that our clients come first. Through it all, we’ve adapted, we’ve evolved and emerged uniquely qualified to serve you in ways other staffing agencies simply can’t.

Partner with a real advocate.

Our professional acumen, deep connections in the medical industry and community—along with a client-centric approach — set us apart from other medical staffing agencies. We provide qualified, properly credentialed, thoroughly-vetted candidates to meet your needs. Just as importantly, we offer a broad scope of staffing solutions — professional search, direct-hire, temp-to-hire and contingent (temporary) — for a spectrum of medical positions, including:

Administrative
Allied Health
Clinical Research
Government Healthcare
Medical Coding
Nursing (every area of specialty)
Nurse Practitioner
Physician Assistants
Therapy – Physical, Occupational, Respiratory, Speech
More

Do other medical staffing agencies seem more interested in getting a commission than understanding your needs? Do they miss the mark when it comes to ensuring all the details are in order — competency testing, credentialing, background and reference checks?

At Snelling, our approach isn’t transactional — it’s thorough. We understand how stressful and time consuming looking for your best-fit can be—whether you are a candidate or an employer.

Let us help you with your job search.

Tired of sending your resume into cyber space and dealing with medical staffing agencies that don’t return your call, don’t speak your language? You need Snelling. We listen. We mentor. We provide you with personalized one-on-one help whether you are looking for permanent or PRN assignments.

Ready to get started? Reach out to a Snelling rep now.