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Parts Coordinator

JOB DESCRIPTION

Snelling is seeking a Parts Coordinator for a fast paced, culture-driven manufacturing company in Louisville, KY. The ideal candidate will have both customer service and manufacturing experience. 

Position Overview:

Detail-oriented self-starter to serve as an International Parts Coordinator in a fast-paced spare parts call center.  Answers customer calls and email requests for spare parts inquiries, quotes and orders.  Conducts computer-based research to identify customer-required parts.  Develops customer parts quotes.  Manage logistics for international shipments to include all needed paperwork including export and customs documentation.  Processes customer spare parts orders.

Required Skills/Experience:

  • Must have two years of prior customer service experience.
  • Must have computer proficiency, including Outlook and Excel
  • Must have a high level of detail.
  • Must be customer oriented and able to work in a fast-paced environment.
  • Must be able to understand and effectively communicate technical and mechanical information.
  • Must be motivated and able to work with minimal supervision.

Desired Skills/Experience:

  • Strongly prefer a minimum of 2 years of customer service experience in a call center environment.
  • Prefer prior experience working with International customers and associated logistical issues including customs documentation, tariff codes, etc.

Education:

  • High School degree required, college coursework is preferred

LOCATION

Louisville, Kentucky 40299 -2399

PAY

$40000 Yearly

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