FIND A JOB

 

 

REGISTER NOW

 

 

FIND ANSWERS

 

FAQ

 

Program Specialist

JOB DESCRIPTION

Program Specialist:

The Program Specialist understands customer expectations and works to build a profitable program to satisfy the customer. This person will generally be involved with the project from beginning to end. They will be responsible for creating policy for the program. There is no intent to hand off the project once the project has moved onto production. The Program Specialist is entirely project focused as no other role is within the hierarchy.

Pay: $45,000 – $70,000

Hours: Monday – Friday 8:00 a.m. – 5:00 p.m.

The Program Specialist will be responsible for:

  • creating a vision of the project.
  • the entire project intake process.
  • understanding customer initial expectations as well as changing customer needs
  • Working with the Program Director in creating the customer facing project documentation and SOWs.
  • vetting change requests to understand cost and project impact.
  • developing project plan.
  • conducting a cost evaluation.
  • cost oversight.
  • creating project policy
  • Order Coordinator project specific training.
  • quality review of installations, e.g installs yesterday or last night.
  • review of all data collected during the execution of this project.
  • ensuring quality checks are a standard part of process.
  • direct oversight of project specific tasking.
  • creating the inventory ordering and stocking process to be used by the Fulfillment department.
  • training Order coordinators on customer nuance.
  • working with the Salesperson to manage overall customer expectations. 

Characteristics

  • Likes to build things
  • Problem solver; identifies problems and solves them
  • Does not like loose ends.
  • Likes to capture details.
  • Likes to build plans and consider eventualities.
  • Strong analytical skills, with an ability to see problems from various perspectives to develop creative solutions.
  • Must be service-oriented and very patient.
  • Must have good written and verbal skills, with the ability to write process documents and host meetings.
  • Capacity for high productivity.
  • Deal with pressure and deadlines – good stress management.
  • Able to work odd hours.
  • Driven to follow-up.
  • Strong Customer relations skills.
  • Understanding of complex systems and supply chains.
  • Strong change management skills.

LOCATION

Louisville, Kentucky 40258

PAY

$30

APPLY FOR JOB

Explore your employment opportunities with Snelling Louisville.

You don’t just want a job. You want options—employment opportunities that are not only ripe with potential for rewarding career growth, but opportunities that can enhance your life. We understand. More importantly, we believe you have every right to be discerning about your choices. After all, not all employment opportunities are equal. And neither are all job recruitment agencies.

Snelling is your advocate whether you are a seasoned veteran or a new grad still trying to determine your career path. We know how stressful and time consuming finding the right job can be. We make it less stressful.

Unlike other job recruitment firms, we listen. We mentor. We provide a pulse check of the current job market. We offer on-line help with everything from composing a killer resume to prepping for the big interview. Just as important, we stay in touch. We return phone calls. We give honest feedback. We have your best interests at heart—always.

Don’t settle for impersonal runaround.

Tired of sending your resume into cyber space? Disheartened by job recruitment agencies that don’t return your call? Frustrated by recruiters who miss the mark when it comes to matching your skill set with the right employment opportunities?

We believe work is more than a paycheck—it’s meaningful and personally rewarding in ways that go beyond simple financial gain. Want to work with a company that is an industry leader? Looking for your place with an organization that’s socially responsible? Dream big and we’ll get to work.

We understand your value.

At Snelling, our approach isn’t transactional—it’s personal, professional and always committed to your success. We believe every individual has something unique to offer—regardless of where you are in your career journey. Let us help you find the right opportunity.